Online Doctor Visits: What Can (and Can’t) Be Treated Virtually

Not every health concern needs a trip to the clinic. A large share of common, non-emergency issues can be assessed and treated online in minutes.

What telehealth handles well

Many everyday conditions are a good fit for a virtual visit: common infections, prescription refills, rashes, allergies, and follow-ups. A provider reviews your symptoms and history and treats when appropriate.

When to go in person

Anything involving severe pain, difficulty breathing, chest pain, or a possible emergency needs in-person or urgent care. A good telehealth provider will tell you when that’s the case.

How to get started

You answer a short intake, a licensed provider reviews it, and — if appropriate — a prescription is sent to your pharmacy the same day.